• D365 Case Management AO GCCH Sub Per User to Sales-GOV1
  • Secure case tracking in GCC High for contractors
  • Microsoft Dynamics 365 GCCH case management add-on
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ECF Cloud Solution Store

D365 Case Management AO GCCH Sub Per User to Sales-GOV

D365 Case Management AO GCCH Sub Per User to Sales-GOV

D365 Case Management AO GCCH Sub Per User to Sales is a module within the Dynamics 365 Customer Service ecosystem, designed to help organizations efficiently manage and resolve customer inquiries and requests, from initial intake to final resolution. D365 Case Management AO GCCH Sub Per User to Sales provides a centralized platform for tracking cases related to customer returns, claims, or internal investigations. Operating within the Government Community Cloud High (GCCH) environment, this per-user subscription ensures that all data and operations adhere to the most stringent federal security and compliance requirements, including those for DFARS 7012, NIST 800-171, and ITAR. It is a discounted license that is attached to a user's existing D365 Sales license. 

$31.50

$31.50
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Disclaimer:

To proceed with the purchase of this software license, confirmation of GCC-High Level 2 or Level 3 authorization is required. Verification will be conducted through Microsoft to ensure compliance with licensing and security standards. https://learn.microsoft.com/en-us/partner-center/enroll/csp-gcc-validate
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Features

  • D365 Sales: Manage leads and opportunities, gain AI-driven insights to prioritize bids, and track your sales pipeline to win more contracts.    
  • D365 Case Management: Efficiently track and resolve customer issues from multiple channels, and automate workflows to streamline service delivery.    
  • Unified Ecosystem: Integrate sales and service data for a 360-degree view of the customer, improving collaboration and consistency across departments.    
  • Unmatched Security: The GCCH environment ensures U.S. data residency, segregated infrastructure, and access restricted to screened U.S. citizens.   

Offers & Benefits

  • Cost Optimization: The Base and Attach licensing model offers significant savings by allowing you to acquire a second D365 application at a deeply discounted price.    
  • Full Compliance: The solution meets rigorous government standards, including FedRAMP High, DFARS, NIST 800-171, and CMMC requirements.    
  • Operational Efficiency: Automate manual tasks, from lead scoring to case routing, freeing your team to focus on mission-critical work.    

Why ECF Data?

ECF Data is a Microsoft Gold Partner and one of the few authorized AOS-G Partners, uniquely qualified to provide GCCH licensing, migration, and managed services to government-affiliated organizations. With a proven track record of successful cloud implementations and a deep understanding of government compliance, ECF Data delivers on-time, in-budget solutions and offers extensive training to ensure your long-term success.

Best Suited For

U.S. federal agencies and their contractors, particularly those in the Defense Industrial Base (DIB) and aerospace and defense sectors, that handle or anticipate handling highly sensitive data such as ITAR and Controlled Unclassified Information (CUI).