• D365 GCCH CRM interface for U.S. defense contractors
  • Secure cloud-based CRM for managing CUI
  • Azure Government-hosted CRM for federal compliance
1 3

ECF Cloud Solution Store

D365 Customer Service GCCH Sub Per User-DIB

D365 Customer Service GCCH Sub Per User-DIB

The D365 Customer Service GCCH Sub Per User is a specialized solution engineered for the U.S. Defense Industrial Base (DIB) and public contractors with non-negotiable security requirements. Hosted in the isolated Azure Government sovereign cloud, this platform is designed to protect Controlled Unclassified Information (CUI) and other sensitive data by ensuring it remains within U.S. borders and is accessible only by screened U.S. personnel. A D365 Customer Service GCCH Sub Per User license empowers your organization to securely manage client interactions and project-related inquiries while meeting stringent federal mandates.    

$160.40

$160.40
Sale Sold out
Shipping calculated at checkout.

Disclaimer:

To proceed with the purchase of this software license, confirmation of GCC-High Level 2 or Level 3 authorization is required. Verification will be conducted through Microsoft to ensure compliance with licensing and security standards. https://learn.microsoft.com/en-us/partner-center/enroll/csp-gcc-validate
View full details

Features

  • Secure Case and Knowledge Management: Track and resolve all inquiries within a unified, compliant platform, supported by a central knowledge base for agents and stakeholders.    
  • Omnichannel Engagement: Centralize communications across all channels to maintain a complete, auditable record of every interaction.    
  • Operational Intelligence: Gain real-time insights into agent performance and operational trends to optimize workflows and enhance service delivery.  

Offers & Benefits

  • Unwavering Compliance: The platform is authorized at the FedRAMP High impact level and built to help you meet critical regulations like DFARS 7012, CMMC, and ITAR.    
  • Strategic Cost Management: Leverage the "Base and Attach" licensing model to integrate Dynamics 365 Customer Service into your existing Microsoft ecosystem at a reduced rate, optimizing your overall investment.    
  • Streamlined Operations: Automate mission-critical workflows and empower your team with a unified workspace, enabling more efficient and secure support for your government clients.    

Why ECF Data?

ECF Data is a specialized Microsoft Gold Partner with deep expertise in guiding government and defense organizations through secure cloud implementations. Our certified professionals deliver tailored, end-to-end solutions to ensure your migration to the secure Azure Government cloud is seamless, compliant, and fully aligned with your critical business objectives.

Best Suited For

This solution is purpose-built for organizations within the Defense Industrial Base (DIB) and public contractors that are contractually or legally required to handle Controlled Unclassified Information (CUI) and adhere to security mandates like DFARS and ITAR.