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ECF Cloud Solution Store

D365 Remote Assist GCCH Sub Per User-GOV

D365 Remote Assist GCCH Sub Per User-GOV

D365 Remote Assist GCCH Sub Per User is a secure, cloud-based mixed-reality solution for U.S. government and defense contractors. This per-user subscription enables hands-free, real-time collaboration between on-site technicians and remote experts using HoloLens and Microsoft Teams. With D365 Remote Assist GCCH, you can solve problems faster, reduce travel costs, and improve operational efficiency while maintaining the highest levels of security and compliance. 

Regular price $82.10

Regular price Sale price $82.10
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Disclaimer:

To proceed with the purchase of this software license, confirmation of GCC-High Level 2 or Level 3 authorization is required. Verification will be conducted through Microsoft to ensure compliance with licensing and security standards. https://learn.microsoft.com/en-us/partner-center/enroll/csp-gcc-validate

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Features

  • Mixed-Reality Annotations: Experts can draw and add holographic instructions anchored to real-world objects. 
  • Live Video Sharing: On-site users share their view in real-time with experts on a PC or mobile device. 
  • Secure File Integration: Share documents and schematics from OneDrive securely during a call. 
  • Hands-Free Operation: HoloLens users can receive guidance while keeping their hands free for the task. 
  • Robust Compliance: Operates within the secure Government Community Cloud High (GCCH) environment. 

Offers & Benefits

  • Increased First-Time Fix Rate: Experts can guide technicians to resolve issues on the first visit. 
  • Reduced Travel Costs: Minimize the need for experts to travel to remote locations. 
  • Enhanced Knowledge Transfer: Experts can effectively share their knowledge with a wider team. 
  • Streamlined Workflows: Integrates with Dynamics 365 Field Service to access work orders and data during a call. 

Why ECF Data?

U.S. government agencies, defense contractors, and other organizations that handle Controlled Unclassified Information (CUI). This solution is ideal for federal, state, and local agencies needing a highly secure and compliant environment for remote field service, inspections, and training.

Best Suited For

U.S. government agencies, defense contractors, and other organizations that handle Controlled Unclassified Information (CUI). This solution is ideal for federal, state, and local agencies needing a highly secure and compliant environment for remote field service, inspections, and training.